Terms of service

AGREEMENT TO TERMS (GLOBAL CLAUSE)

By accessing our website and/or purchasing from Milk Studio, you agree to be bound by these policies and our Terms of Service. If you do not agree, you must not use our website or services.

Failure to read these policies does not exempt you from their terms.

⸻

Acceptance of Terms

By accessing this website and/or placing an order, you agree to be bound by these Terms of Service, including all policies referenced herein.

⸻

Online Store Terms

By using our site, you confirm that:

You are at least 18 years old, or have permission from a parent or guardian

You will not use our products for any illegal or unauthorised purpose

You will not violate any applicable laws or regulations
You will not transmit any harmful code (viruses, malware, etc.)

We reserve the right to refuse service to anyone at any time for any reason.

⸻

Products & Services

Milk Studio operates as a dropshipping lifestyle brand, offering fashion and home décor products.

Products are sourced from third-party international suppliers (including AliExpress vendors)

Products are sourced from third-party international suppliers (including AliExpress vendors)
Items are shipped directly from suppliers to customer
Product availability may change at any time without notice

We make every effort to display products as accurately as possible. However, we do not guarantee exact accuracy of:

Colours (may vary due to screens/lighting)

Sizing and fit

Materials, textures, or finishes (especially for home décor items)
Product descriptions or images provided by suppliers

⸻

Orders & Acceptance

We reserve the right to:

Refuse or cancel any order at our discretion

Limit quantities purchased per customer
Cancel orders suspected of fraud or unauthorised activity

In the event of a cancellation, you will be notified and refunded where applicable.

⸻

Shipping & Delivery

Shipping times are estimates only and may vary due to supplier processing times, customs, or carrier delays

We are not responsible for delays outside of our control
Risk of loss passes to the customer upon delivery confirmation

⸻

Pricing & Payments

All prices are subject to change without notice

Payments are processed securely via Shopify and third-party payment providers

You agree to provide current, complete, and accurate purchase information

⸻

Intellectual Property

All content on this website—including images, branding, logos, and text—is the property of Milk Studio and may not be used, reproduced, or distributed without permission.

⸻

Limitation of Liability

To the maximum extent permitted by law, Milk Studio shall not be liable for:

Indirect, incidental, or consequential damages

Loss of profits, revenue, or data

Issues arising from supplier errors or delays
Product misuse or improper handling

Our total liability shall not exceed the amount paid for the product.

⸻

Fraud Prevention & Chargebacks

We reserve the right to cancel, refuse, or hold any order suspected of fraud or unauthorised activity. Additional verification may be required before processing.

By placing an order, you agree to:

We reserve the right to:

Provide evidence in disputes (including order confirmation, tracking, and delivery confirmation)
Refuse future service to customers who engage in fraudulent or abusive chargebacks

⸻

Indemnification

You agree to indemnify and hold harmless Milk Studio from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

⸻

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

⸻

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Australia.